Privacy policy

Privacy Policy

Effective Date: 03/03/25

1. Information We Collect

Personal Information

When you visit our website, place an order, or contact our support team, we may collect certain personal details, including:

  • Your name and contact information (email address, phone number, and mailing address)

  • Billing and shipping addresses associated with purchases

  • Payment details (securely processed by our payment service providers)

  • Order history and product preferences

  • Account credentials if you create a user account

  • Marketing preferences and communication permissions

Health-Related Information

Because Adyan may offer wellness or supplement products, we may collect limited health-related information that you voluntarily share with us, such as:

  • Dietary preferences, allergies, or sensitivities

  • Personal wellness goals or product usage information

  • Reviews or testimonials that reference health or wellness experiences

This type of information is collected only when you choose to provide it.

Automatically Collected Information

When you interact with our website, certain technical information may be automatically collected, including:

  • IP address and browser type

  • Device information and operating system

  • Pages viewed and browsing behavior on our website

  • Referring websites or traffic sources

  • Cookies and other tracking technologies

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Communicate with you regarding purchases, shipping updates, and account activity

  • Provide customer support and respond to inquiries

  • Send promotional or marketing communications (with your consent)

  • Improve our products, website, and services

  • Comply with legal and regulatory requirements

  • Detect and prevent fraud or unauthorized activity

  • Analyze website traffic and performance

3. Information Sharing and Disclosure

Service Providers

We may share personal information with trusted third-party service providers who assist us with business operations, including:

  • Payment processing companies

  • Shipping and fulfillment partners

  • Email marketing and messaging platforms

  • Customer service tools

  • Analytics providers

  • Technical and IT service providers

These providers receive only the information necessary to perform their services.

Legal Compliance

We may disclose personal information if necessary to:

  • Comply with legal obligations or governmental requests

  • Protect the rights, property, or safety of Adyan or others

  • Prevent fraud, abuse, or illegal activities

  • Enforce our policies, agreements, or terms of service

Business Transfers

If Adyan is involved in a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of that transaction.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is entirely secure.

5. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Requesting access to the personal information we maintain about you

  • Requesting corrections to inaccurate or incomplete data

  • Requesting deletion of your personal data

  • Requesting a copy of your data in a portable format

  • Withdrawing consent for marketing communications

  • Objecting to specific data processing activities

To exercise these rights, please contact us at hello@adyan.net.

6. Cookies and Tracking Technologies

Adyan uses cookies and similar tracking technologies to:

  • Remember your preferences and settings

  • Improve website functionality and performance

  • Analyze how visitors interact with our website

  • Provide personalized advertising and content

You may adjust cookie preferences through your browser settings. Disabling cookies may limit certain website features.

7. Marketing Communications

If you choose to receive marketing communications from Adyan, we may send emails or messages regarding product updates, promotions, and related information.

You may opt out at any time by:

  • Clicking the unsubscribe link included in marketing emails

  • Adjusting your account communication preferences

  • Contacting us at hello@adyan.net

8. Third-Party Websites

Our website may include links to third-party websites that operate independently from Adyan. We are not responsible for the privacy practices or content of those external sites.

9. International Data Transfers

If you access our website from outside the United States, your personal information may be transferred to and processed within the United States where our systems and service providers operate.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Meet legal and regulatory requirements

  • Resolve disputes and enforce agreements

  • Maintain business and financial records

11. Children’s Privacy

Adyan products and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18.

12. California Privacy Rights

Residents of California may have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request disclosure of personal information collected about them

  • Request deletion of personal information

  • Opt out of the sale of personal data

  • Receive equal service without discrimination for exercising privacy rights

13. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on our website along with the updated effective date.

14. Text Message Program

By providing your mobile phone number and opting into the Adyan SMS messaging program, you agree to receive recurring promotional and marketing text messages from Adyan.

You may opt out at any time by replying STOP to any message. Message frequency may vary, and standard message and data rates may apply.

For assistance, reply HELP or contact our support team at hello@adyan.net.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for messaging service providers and aggregators responsible for delivering the messages.

Contact Information

Trade Name: Adyan

Phone: +1 (800) 923-1932

Business Hours:
Monday – Friday
9:00 AM – 4:00 PM

Business Email: hello@adyan.net

Business Address:
5900 Balcones Drive #STE 100
Austin, TX 78731
United States